top of page
organic green leaf

FAQS

faqs page back to earth works

What's in the kit?

The kit includes Soil Sanctuary, Earth's Embrace, and GreenGuardian. These products synergistically enhance soil structure, microbial diversity, and plant nutrition. They're designed to work together to boost garden health and productivity.

creating a flourishing garden

Suitable for all plants?

Our kit is versatile and beneficial for a wide array of plants, including vegetables, fruits, flowers, and ornamentals. It is crafted to meet the diverse nutritional needs of different plants, promoting healthy growth in various garden settings. Whether you're growing a vegetable patch or a floral display, our kit provides the necessary soil support.

pest protections with plants

Indoor or outdoor?

Our kit is suitable for both container gardens and indoor plants. Its components can be easily adapted to the unique conditions of container gardening, providing essential nutrients and enhancing soil microbial life in smaller spaces. This makes it an ideal choice for gardeners with limited outdoor space.

using organic soil savers

Sustainable benefits?

Our kit uses 100% organic and natural components, fostering sustainable gardening. It encourages a reduction in chemical use and supports the ecosystem's natural balance. This approach not only benefits your garden but also contributes to environmental conservation.

back to earth works with farming

Application frequency?

Start applications at the onset of the growing season, with periodic reapplications for optimal results. The specific frequency and instructions are provided with the kit to ensure your garden receives continuous support throughout the season. This regular application helps maintain soil health and plant vitality.

back to earth works community

Are larger kits available?

For larger gardens or agricultural projects requiring more extensive coverage, custom orders are available. Please reach out to us to discuss your specific needs, and we'll tailor a solution to ensure your garden is fully supported. Our goal is to accommodate gardeners of all scales with our sustainable solutions.

Have a question? Contact us!

If you have any questions about our kit please reach out to us via email. We'd love to chat!

Are your products safe for all types of gardens?

Yes, our products are designed to be safe and beneficial for all garden types, from vegetable plots to ornamental flower beds. They are 100% organic, promoting healthy growth without harming the environment.

​

How do your products affect local wildlife?

Our products support the natural ecosystem, encouraging biodiversity. By enhancing soil health, they create a more inviting environment for beneficial insects, birds, and other wildlife, contributing positively to local biodiversity.

​

Can your kit help with poor soil conditions?

Absolutely. Our kit is specifically formulated to rejuvenate and enrich poor soil conditions, improving structure, nutrient availability, and microbial activity, making it more fertile and productive.

​

How long does it take to see results after using your products?

While some immediate improvements might be noticeable, such as better soil texture and plant vigor, the full benefits of enhanced soil health and plant growth typically become evident over a full growing season.

​

Do your products require special storage conditions?

Our products should not be allowed to freeze and should be stored at ambient temperature in a dry place away from direct sunlight. This ensures their efficacy is maintained until they are ready to be used in your garden.

​

How can I learn more about applying your products effectively?

We provide detailed instructions with each product and offer additional resources on our website, including application guides, blog posts, and customer support for any specific queries or advice needed for optimal use.

​

Do your products contribute to sustainable agriculture?

Yes, our products are developed with a strong commitment to sustainable agriculture practices. They enhance soil health naturally, reduce dependency on chemical inputs, and support the principles of regenerative farming, thus contributing to the long-term sustainability of agricultural ecosystems.

​

Can I use your kit in organic farming operations?

Absolutely. Our kit is designed with organic farming operations in mind. All components are 100% organic and meet the standards for organic gardening and farming, making them ideal for those looking to maintain organic certifications or adhere to organic growing practices.

​

What makes Back to Earth Works different?

Our holistic approach to soil health and plant care -- emphasizing the use of natural, organic materials that work in harmony with the environment. Our dedication to sustainability, community education, and support for biodiversity in gardening practices reflects our commitment to not just enhancing gardens, but also contributing to a healthier planet.

Return Policy

Order Cancellation: Orders can be canceled for a full refund within 24 hours of placement. Please contact us immediately if you need to cancel your order.

​

Return and Refunds: Unused kits may be returned for a partial refund. We do not refund shipping costs, and customers are responsible for return shipping fees. To initiate a return, please contact our customer service team for instructions and provide your order number and reason for the return.

​

Shipping Adjustments: If you need to make adjustments to your shipping details, please email us as soon as possible. We strive to accommodate changes to ensure your order arrives correctly.

​

Fraudulent Orders: In the event an order is flagged as potentially fraudulent, we will hold the order for approximately 1 week before processing. This delay allows us to verify the order's authenticity and protect our customers and business.

​

Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 7 days of receipt. Provide photos of the issue, and we will arrange for a replacement or refund.

​

Refund Processing: Refunds will be processed to the original method of payment. Please allow up to 10 business days for the refund to appear on your statement.

​

Contact Information: For any inquiries or assistance with returns and refunds, please reach out to our customer service team at backtoearthhelps@gmail.com.

Green Ivy on Stone Wall

Have more questions?

Let us know and we'll answer them as soon as possible.

or dm us

  • Facebook
  • Twitter
  • LinkedIn
  • Instagram

Thanks for submitting!

bottom of page